AI at Work
Use AI assistants like Claude well, safely and honestly, for job hunting and everyday work.
- Adults (18+)Who it’s for
- 6 weeksAbout 2 hours a week
- NoneAI or computer experience needed
- FreeWith a free place
Practise on real-looking AI writing.
Every lesson ends with practice on the kind of writing AI tools really produce: replies about pay, cover letters, customer emails and summaries. Learners find what needs checking, build clear requests and see what comes back.
The practice runs inside the Academy, with no AI account needed, so it's safe, free and works on any phone. Every screen can be read aloud.
Three parts over 6 weeks
First what AI is and where it goes wrong, then how to ask it well, then using it safely and honestly at work. About 2 hours a week.
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Meet Your AI AssistantWeeks 1–2
What AI assistants are, what they're good at, where they go wrong, and your first asks.
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Ask It WellWeeks 3–4
Task, context and format, examples, follow-ups, big jobs in small steps, and interview practice.
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Use It Well at WorkWeeks 5–6
Checking numbers and facts, privacy, honesty, and checking everything before you send it.
Meet Your AI Assistant, week by week
8 lessons. Each one has a lesson, a quick check and a practice task.
Week 1
- What an AI Assistant IsWhat an AI assistant is
- Good Jobs for AIWhat it's good at, and what it isn't
- Confident and WrongWhy AI makes things up
- Your First AskAsking in plain words
Week 2
- Where Its Answers Come FromTraining, dates and sources
- A Tool, Not a PersonFriendly isn't the same as qualified
- When It Fills the GapsCheck summaries against the original
- Part 1 Check-inPart 1 in one page
Ask It Well, week by week
8 lessons. Each one has a lesson, a quick check and a practice task.
Week 3
- Task, Context, FormatThe three parts of a clear ask
- Give It the BackgroundContext makes it yours
- Ask for the Shape You WantLists, steps, tables and tone
- Show It an ExampleExamples beat descriptions
Week 4
- Don't Settle for the First AnswerFollow up and give feedback
- One Step at a TimeBreak a big job into steps
- Practise with a Pretend InterviewerAsk it to play a part
- Challenge: The Roster EmailPutting Part 2 together
Use It Well at Work, week by week
8 lessons. Each one has a lesson, a quick check and a practice task.
Week 5
- Check the NumbersFacts, numbers and dates
- What Never Goes InKeeping private things private
- Spot the LeakClean it before you paste it
- Be Honest About AI HelpYour name, your words
Week 6
- Résumé Lines That Are TrueAI as your résumé helper
- Check It Before You Send ItPromises, tone and fit
- My AI RulesYour own rules for using AI
- Final Challenge: Before You Hit SendPutting it all together
Made for adults getting back into work
- Plain English, short lessons, and a Read aloud button on every screen
- Works on a phone. Sign in with a username, no email needed
- Job hunting woven through: résumé lines, cover letters and interview practice
- A certificate with a code that employers can check on our website
What learners can do by the end
Every lesson records the outcomes it gives evidence for. Learners see their own record of learning, and finish with a certificate. It's a short course, not a nationally recognised qualification.
AIW-01Explains in plain words what an AI assistant is, what it does well, and where it goes wrongAIW-02Writes clear requests that give the task, the context and the format wantedAIW-03Improves results by following up, giving specific feedback and breaking big jobs into stepsAIW-04Checks AI writing for facts, numbers, names and fit before using itAIW-05Keeps personal, customer and workplace information out of AI tools, and follows workplace rules on AIAIW-06Uses AI honestly for job hunting and everyday work, and never to invent experience or claims
Ready to start?
Tell us a little about yourself and we'll be in touch about a free place. Services and training providers can ask us about running it for their clients.